At True Culture, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your ordered item, please reach out to us at info@truedeepculture.com to initiate a return. Our team will provide you with clear instructions on how to return the item and how your refund will be processed via email.

To ensure that we can effectively address any faulty or damaged products, please contact us within 3 days of receiving your order. Our team will assess the issue and work to conclude the outcome of your order. Thank you for choosing True culture, and we look forward to assisting you with your return.